FAQ

How long will it take for my order to be shipped and when can I expect to receive it?

The shipping duration varies depending on the brand. Orders typically ship out on the same business day or may take up to 1-2 days. Occasionally, there might be unexpected delays in shipment. On average, you can anticipate delivery within 4-7 days. If the delivery time exceeds this average, it will be explicitly mentioned on the product page. We take pride in offering the fastest processing and shipping times in the industry, coupled with highly responsive customer service.

What payment methods do you accept?

We accept Credit/Debit Cards including Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay.

What is your return policy?

We provide a 30 Day Money Back Guarantee on all items. You can find detailed information about our 30-Day Return Policy at the bottom of our webpage.

What is your cancellation policy?

You can cancel any order for a full refund before it's shipped out. Please notify us promptly at info@logic-health.com if you wish to cancel your order. Once the order has been shipped, it falls under our 30-Day Return Policy.

What if my product arrives damaged?

Upon receiving your item(s), please inspect the packaging for any damage, including damage to the box. If you notice any damage, make sure to note it when signing for delivery. If you suspect damage but are unable to open the package during delivery, write "suspect damage" on the delivery receipt. If your item(s) do arrive damaged, please send photos to (insert email), and we will arrange for a replacement or compensation.

How do I place an order?

To place an order online, simply click "Add To Cart" on your desired product and proceed to checkout. Fill in your shipping and billing details and complete the checkout process.

How do I track my order?

Upon placing your order, you'll receive an email confirmation containing credit card authorization and shipping/billing information. We'll promptly process your order and send you an email confirming shipment along with a tracking number once it leaves the warehouse. If an item becomes out of stock, we'll notify you via email or phone within one business day.

Will I receive an order confirmation via email?

Yes, an order confirmation will be sent to the email address provided with each order. We recommend keeping a printed or saved copy of the email confirmation for your records. Please ensure your email address is entered correctly to ensure receipt of the order confirmation.

Do you charge sales tax?

We are based in Wyoming and only charge sales tax if the order is being shipped to Wyoming. This can result in significant savings compared to ordering from elsewhere.

Can I modify my order?

Yes, you can make changes to your order at no extra cost by emailing us at info@logic-health.com and requesting the change. Any price difference will be adjusted accordingly, and orders can only be modified before shipping. For immediate assistance regarding order status, feel free to email info@logic-health.com